Why Choose Us?

Here at LifeConnect24, we go above and beyond for our customers. Safety is our first priority. LifeConnect24 is a dedicated national Personal Alarm company, which provides a low-cost Personal Alarm service for anyone who is elderly, frail, or disabled living in the UK and Ireland.

Our UK-based Response Team is TSA Accredited and provides a platinum service. This assures customers that they will receive the highest standards of care available. What’s more, the team is available 24/7, 365 days a year – so you know that you always have somebody to call for help!

Alarm Units

More on our Life-Saving Personal Alarm Service

The Latest Pendant Alarm Technology

We use the Lifeline Vi Alarm and MyAmie Pendant, both of which are the latest models from Tunstall, the UK’s leading manufacturer of telecare equipment.

All customers receive a brand new Lifeline Vi Alarm with all the cables, adaptors/filters and power supplies required. Once it arrives, all that customers need to do is plug it into their telephone socket and the mains power, before making a test call with our Response Team.

Keeping Costs Low – Our Best Price Promise

We support the government’s Technology Enabled Care Service (TECS) programme by offering the Lifeline alarm service at the lowest possible price.

We believe that we offer the most affordable Personal Alarm service available in the UK. If you don’t agree, then please give us a call for free on 0800 999 0400, and we will price match against any similar provider in your area.

Our Reputation is Key – No Salesmen Here!

We don’t employ salesmen to sell our Personal Alarms direct to the elderly. Most of our customers come from referrals, either from existing customers, loved ones or medical professionals who know the needs of our potential customers the most.

With this in mind, our reputation is key, so we pride ourselves on our exemplary customer service. We do have a “no quibbles” Money Back Guarantee but, unsurprisingly, we rarely get asked about it.

An Easy-to-Use Alarm Service

Just One Click of a Button

If you feel unwell or suffer from a fall, all you need to do is press the red help button on your MyAmie Pendant or Lifeline Vi Alarm unit. This will send an alert call through to our 24-Hour Response Team.

Instant Support and Care

Once the alarm has been activated, the Response Team will receive an instant alert and respond over the alarm’s built-in loudspeaker. A member of the Response Team will speak with you to see what has happened before taking action.

The team member will then begin contacting the relatives, friends, and/or neighbours you selected to be your emergency contacts. If you require medical attention, the Response Team will also contact the emergency services. Whilst you’re waiting, the Response Team will continue to reassure and check on you to see that you are okay.

Help Arrives

Before you know it, help will have arrived at your home. Your loved ones will be able to help you back to your feet and the paramedics will be able to provide you with medical attention.

To ensure that your emergency contacts/paramedics are able to enter your home, we advise installing a keysafe on an exterior wall. We will be able to share the combination code with the paramedics.

Simple & Affordable Pricing

£9.99 per month
3 Months Free with Annual Plan
+ one-off £45 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof MyAmie Pendant
  • 100m Alert Range
  • Neck & Wrist Strap
  • 24/7 Monitoring
£17.99 per month
3 Months Free with Annual Plan
+ one-off £45 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof Fall Detector
  • Fall Detection Service
  • Neck & Wrist Options
  • 24/7 Monitoring
Fastest Connecting
Alarm
£18.99 per month
3 Months Free with Annual Plan
+ one-off £45 setup fee
  • Rapid Connection Technology
  • Plug-in Anywhere Digital Alarm
  • 600m Alert Range
  • Fall Detection Compatible
  • 24/7 Monitoring
LifeConnect24 is rated Excellent
4.7 Average rating
7670 Reviews
  • John O.

    Verified Customer

    Jos was so helpful over the phone, explaining how it all worked. Placing the order was very straightforward and it’s good to know we’re using/supporting a local Norfolk business. My father activated his alarm recently and family was contacted promptly to offer help. It offers real peace of mind.

    Hereford, United Kingdom, 2 days ago
  • Anonymous

    Verified Customer

    When I found my alarm box wasn’t working, customer services were incredibly helpful in trying to resolve the issue. In the end they’ve replaced the faulty box straight away and without any difficulty. They’re very helpful and reassuring

    Sheffield, United Kingdom, 2 days ago
  • Sally R.

    Verified Customer

    Service and delivery all excellent and received next day. Very happy.

    Bragança, Portugal, 2 days ago
  • Ann N.

    Verified Customer

    Carrie spoke to me and was very reasurring that this was the right alarm for my husband .She was very kind and informed me all the ways I that this system could be so helpful and will enable me to have peace of mind Thank you

    3 days ago
  • Yvonne D.

    Verified Customer

    So very helpful...

    Coatbridge, United Kingdom, 3 days ago
  • Jean H.

    Verified Customer

    Very efficient service and helpful staff.

    Plymouth, United Kingdom, 3 days ago
  • Christopher S.

    Verified Customer

    For home use, LifeConnect24 has to be one of the best health support units available. Behind this, is a truly amazing support group, always welcoming, and willing to help. If there are any issues, it's very likely the poor communications, especially where mobile cells are weak, and landlines are stretched, totally not down to LifeConnect24, but still they will do their best. Thank you for your support.

    United Kingdom, 3 days ago
  • Sylvia C.

    Verified Customer

    Excellent service. I now know my Mum is safe with this alarm.

    Manchester, United Kingdom, 3 days ago
  • Arunkant P.

    Verified Customer

    EXCELLENT OVERALL.

    Basingstoke, United Kingdom, 4 days ago
  • Terry W.

    Verified Customer

    Easy to order via website and very cost effective.

    4 days ago
  • Irene L.

    Verified Customer

    The alarm gives me peace of mind knowing help is always at hand. My relations and friends know that I am o.k.

    Preston, United Kingdom, 4 days ago
  • Valerie E.

    Verified Customer

    Very helpful conversations prior to deciding on your personal alarm. I have only had it for a few days so can not comment further.

    Liversedge, United Kingdom, 4 days ago
  • Barbara M.

    Verified Customer

    Very good set up. Friendly voices.

    Dursley, United Kingdom, 5 days ago
  • Gerald K.

    Verified Customer

    Excelent service, pre-sales advice was helpful and comprehensive. Device was delivered and set-up within 48 hours. After-sales customer service is outstanding. Device easy to set-up and use. Highly recommended.

    Windsor, United Kingdom, 5 days ago
  • Pamela y.

    Verified Customer

    The life connect system was very easy set up and use! I just hope my parents use it! Thank you

    North Newton, United Kingdom, 5 days ago
  • Daphne L.

    Verified Customer

    Very pleased with the service! Just received a new unit and pendant when installing pendant did not recognise the lifeline phone number rang there help line and this was soon sorted.

    High Wycombe, United Kingdom, 5 days ago
  • Karen H.

    Verified Customer

    Extremely impressed with this service, from ordering through to delivery and setting up of equipment. Bought for my 89 year old father who has started to find some difficulty getting around his flat and has had a number of falls, but being stubborn insists on continuing to live his own life to the full in his wn familiar surroundings Set up of equipment was easy with clear instructions and helpful staff interaction during the testing stages. Although initial delays were encountered, which was a little disconcerting, but it was explained they were dealing with a large volume of calls, and were most apologetic. We added the fall detection service for peace of mind. Father rather likes that he gets a good morning check up every morning since installation, thus making sure that he is okay. I would reccomend installing a key safe thus allowing access to emergency services if the choosen listed contacts are uncontactable and it is necessary for emergency staff to gain access if necessary. Overall we are very satisfied.

    Sutton Coldfield, United Kingdom, 6 days ago
  • Jean N.

    Verified Customer

    Great explanation of the service, very pleased.

    United Kingdom, 1 week ago
  • Anonymous

    Verified Customer

    Ordered my mum’s Lifeline Wednesday afternoon, it arrived Thursday morning and was installed and tested on the Saturday. Very easy for my mum to use. Everyone we have dealt with have been great and very helpful. It has certainly given me peace of mind.

    Inverurie, United Kingdom, 1 week ago
  • Ruby V.

    Verified Customer

    Excellent service, rapid solving of problem, very helpful

    United Kingdom, 1 week ago

What Our Customers Say About Us

"I was first struck by the immediate polite voice at the end of the line. The whole experience was easy and systematic and my mum now has the support she needs."

Mrs Sarah Smith

"They promised next day delivery and that’s what happened. The alarm means my son knows that I am safe, which makes me feel a lot more settled. Thank you for a brilliant service."

Mr Joe Doherty

"LifeConnect24's staff are welcoming and friendly over the phone. They understand that the person on the other end may be an older person who may struggle with technology."

Ms Joan Wood

"Fast delivery ready for my return from hospital. Easy to set up and wear, plus it give me and my family peace of mind that I am safe. I recommend Lifeline very highly to all."

Mr Thom Vincent

"Everything was well packaged and arrived safely. In fact, this morning, after 24 hours at home, my mum had a fall and has to use the alarm, so I know it works brilliantly."

Mrs Katherine Todd

Lifeline Case Study
Mr Peter Johnson

"Since his personal alarm was installed, Peter’s self-confidence has been given a real boost. Now he feels safer than ever in his home. Peter says..."

Most popular products

From £14.99 per month
  • Plug & Play Lifeline Vi Alarm
  • Waterproof MyAmie Pendant
  • 100m Alert Range
  • Neck & Wrist Strap
  • 24/7 Monitoring
  • Lifetime Warrenty

Pay Annually, Get 3 months free

£17.99 per month
  • Plug & Play Lifeline Vi Alarm
  • Waterproof Fall Detector
  • Fall Detection Service
  • Neck & Wrist Options
  • 24/7 Monitoring
  • Lifetime Warrenty

Pay Annually, Get 3 months free

Fastest Connecting
£18.99 per month
  • Fastest Connecting Alarm
  • Plug-in Anywhere Digital Alarm
  • 600m Alert Range
  • Optional Fall Detection
  • Neck & Wrist Option
  • 24/7 Monitoring
  • Lifetime Warranty

Pay Annually, Get 3 months free