Frequently Asked Questions

Please see below for our most frequently asked questions, arranged by category.

About Our Alarms

Do you have questions about joining LifeConnect24? Check out some of the most frequently asked questions about the LifeConnect24 personal alarm service.

Ordering

Do you have questions about ordering a Lifeline Alarm? Please our answers to the most frequently asked questions about ordering a Lifeline Alarm.

Installation

Do you have questions about installing your Lifeline Alarm? Please see our answers to the most frequently asked questions about installing your Lifeline Alarm.

Using Your Lifeline Alarm

Do you have questions about using your Lifeline Alarm? Please see our answers to the most frequently asked questions about using your Lifeline Alarm.

Have A Different Question?

If you canā€™t find the answers you are looking for in our FAQ Section, donā€™t worry; there are lots of other ways you can find out the answer. You can give our friendly customer service team a call on 0800 999 0400 ā€“ our UK-based Customer Service Centre is open 24 hours a day, 7 days a week! Just like our Monitoring Centre!

Customer Service Team

Our Customer Service Team are available 24/7, simply call us on
0800 999 0400.

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Sales Team

To discuss the benefits of a LifeConnect24 alarm, call our Sales Team on
0800 030 8999.

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Live Chat

Chat to an advisor by clicking the button below.

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Alarm Guide

Take a look at our in-depth personal alarm guide.

Read Here