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Pendant Alarms: A Quick Guide

Pendant Alarms are the perfect solution for elderly or disabled people living on their own. They offer unparalleled peace of mind with minimal intrusion. If you are worried about your own safety, or that of a loved one, a Lifeline Pendant Alarm is perfect for you.

How do Pendant Alarms Work?

A personal alarm pendant, despite its name, can be worn around the wrist or the neck. They are ideal for the elderly, disabled, chronically ill, or people who just need a little bit of reassurance to remain independent at home. Pendant alarms have been proven to be effective. Here’s how they work:

  • When the alarm user needs help, they activate the pendant they are wearing.
  • Our 24-hour monitoring centre will receive an alarm call straight away.
  • The Response Team will communicate with the alarm user over the alarm unit’s loudspeaker.
  • They will then send help in the form of family friends, neighbours, or the emergency services.

New Features

No Charging

When your pendant's battery - which will last seven years - gets low, we'll automatically receive a warning and send you a brand new replacement.

Waterproof Pendant

Our pendant alarms can be worn in the shower or bath – places where falls are very likely to occur. A waterproof pendant means that you are protected at all times.

Impressive 100m Range

The pendant alarm has a huge range, so the user can call for help throughout their whole home and garden, up to 100 metres away from the base unit.

MyAmie Pendant Alarm

The MyAmie is a small, discreet, and stylish pendant button, which can be worn in a variety of ways. It operates using the 869MHz European Social Alarm frequency, which means that it doesn’t interfere with other medical equipment.

The user can call for help in an emergency by simply pressing the red button on the pendant alarm, even if the base unit is out of reach or in another room.

Leading manufacturers Tunstall have developed a comfortable pendant that is half the size of the previous model, yet the red button is a third larger. The unique oval design allows the user to choose from a variety of wearing options, including a wide or a narrow wrist strap, a neck cord, a keyring, or a belt clip.

Home/Away Button (Yellow)

Please avoid pressing this button unless the Response Team directs you to. You will only need to use this button if you're going to be away from your home for a long period of time.

Cancel Button (Green)

You won't need to use this cancel button, even if you press your pendant alarm by accident. In the event of a false alarm, just let it ring through to our Response Team and let them know that everything is alright. They'll be happy to hear that all is well.

Help Button (Red)

This button is the base unit's version of your pendant button. Should you require assistance, you can press the red button to alert the Response Team. The Response Team will speak to you straight away over the loudspeaker.

Installing the Lifeline Alarm is quick & easy

The Lifeline Alarm unit is pre-programmed before you receive it so there is no need to wait for installation engineers — your alarm can be ready to use within 24 hours of ordering!

Installation is quick and easy, taking only a few minutes. After installing your alarm, you will complete a test call with our UK-based Response Team to ensure the Lifeline Alarm is set up correctly. The installation procedure is outlined in this helpful video. You will also receive a detailed installation guide with your alarm. It really is as simple as plugging your alarm in.

Once you've joined our service, you'll be assigned a dedicated account manager. If you have any account queries, you will be able to speak to them directly over the telephone.

Want to find out more information about our Lifeline Pendant Alarms? Take a look at our in-depth personal alarm article or give us a call on 0800 999 0400 today.

Simple & Affordable Pricing

£12.99 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof MyAmie Pendant
  • 100m Alert Range
  • Neck & Wrist Strap
  • 24/7 Monitoring
Most Popular
New Technology
£16.00 per month
3 Months Free with Annual Plan
+ one-off £35 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof Fall Detector
  • Fall Detection Service
  • Neck & Wrist Strap
  • 24/7 Monitoring

Joining the Lifeline personal alarm service is quick and simple!


Order Your Alarm

Order your Lifeline Alarm on our website or over the phone and receive free next-day delivery.


Connect Your Alarm

Connect the alarm to the power & telephone socket before pressing the red button to test.


Test Your Alarm

Our UK-based Response Team will answer your test call and make sure everything is working perfectly.


You're Ready To Go

Your Lifeline Alarm is ready to use. If you need help, day or night, simply press your pendant.

Order today

What Our Customers Say About Us

"I was first struck by the immediate polite voice at the end of the line. The whole experience was easy and systematic and my mum now has the support she needs."

Mrs Sarah Smith

"They promised next day delivery and that’s what happened. The alarm means my son knows that I am safe, which makes me feel a lot more settled. Thank you for a brilliant service."

Mr Joe Doherty

"LifeConnect24's staff are welcoming and friendly over the phone. They understand that the person on the other end may be an older person who may struggle with technology."

Miss Janet Moss

"Fast delivery ready for my return from hospital. Easy to set up and wear, plus it give me and my family peace of mind that I am safe. I recommend Lifeline very highly to all."

Mr Thom Vincent

"Everything was well packaged and arrived safely. In fact, this morning, after 24 hours at home, my mum had a fall and has to use the alarm, so I know it works brilliantly."

Mrs Katherine Todd

Lifeline Case Study
Mr Peter Johnson

"Since his personal alarm was installed, Peter’s self-confidence has been given a real boost. Now he feels safer than ever in his home. Peter says..."

Want to order your alarm or have a question? Get in touch!