Affordable, life-saving personal
alarm plans from just 37p a day

24/7 peace of mind with a personal alarm plan, supporting your independence

Starting from just £14.99 a month, with monthly and annual payment options

Most popular products


From £14.99 per month
  • Plug & Play Lifeline Alarm
  • Waterproof Alarm Pendant
  • 100m Alert Range
  • Neck & Wrist Strap
  • 24/7 Monitoring
  • Lifetime Warranty

Pay Annually, get 3 months free

£17.99 per month

  • Plug & Play Lifeline Alarm
  • Waterproof Fall Detector
  • Fall Detection Service
  • Neck & Wrist Options
  • 24/7 Monitoring
  • Lifetime Warranty

Pay Annually, get 3 months free

Fastest Connecting

£18.99 per month

  • Fastest Connecting Alarm
  • Plug-in Anywhere Digital Alarm
  • 600m Alert Range
  • Optional Fall Detection
  • Neck & Wrist Option
  • 24/7 Monitoring
  • Lifetime Warranty

Pay Annually, get 3 months free

  • AT RISK OF A FALL

    The alarm is ideal for people of any age living with a medical condition or disability. It’s particularly helpful for those who are at risk of a fall and those with heart problems, arthritis, high blood pressure, and osteoporosis.

  • MEDICAL CONDITIONS

    People with a long-term medical condition will also qualify for VAT Exemption on our Lifeline Alarm. Our service is available to people across the United Kingdom. Please visit LifeConnect24 IE if you are in the Republic of Ireland.

  • ELDERLY, FRAIL & DISABLED

    The Lifeline Alarm Service has been designed specifically for elderly, frail, and disabled people in the UK. It aims to give people the reassurance and confidence they need to live safely and independently in their own homes.

What Our Customers Say About Us

  • LifeConnect Customer

    I was first struck by the immediate polite voice at the end of the line. The whole experience was easy and systematic and my mum now has the support she needs.

    Mrs Sarah Smith
  • LifeConnect24 Customer

    They promised next day delivery and that’s what happened. The alarm means my son knows that I am safe, which makes me feel a lot more settled. Thank you for a brilliant service.

    Mr Joe Doherty
  • Lady Lifeline Customer

    LifeConnect24’s staff are welcoming and friendly over the phone. They understand that the person on the other end may be an older person who may struggle with technology.

    Ms Joan Wood
  • LifeConnect24 Customer

    Fast delivery ready for my return from hospital. Easy to set up and wear, plus it give me and my family peace of mind that I am safe. I recommend Lifeline very highly to all.

    Mr Thom Vincent
  • LifeConnect Customer

    Everything was well packaged and arrived safely. In fact, this morning, after 24 hours at home, my mum had a fall and has to use the alarm, so I know it works brilliantly.

    Mrs Katherine Todd
  • LifeConnect24 Customer

    Lifeline Case Study

    Mr Peter Johnson

    Since his personal alarm was installed, Peter’s self-confidence has been given a real boost. Now he feels safer than ever in his home. Peter says…

    Read Full Case Study
Read More Customer Testimonials

LifeConnect24 is rated Excellent

4.7 Average rating

7657 Reviews

Barbara M.

Verified Customer

Very good set up. Friendly voices.

Dursley, United Kingdom
, 3 hours ago

Gerald K.

Verified Customer

Excelent service, pre-sales advice was helpful and comprehensive. Device was delivered and set-up within 48 hours. After-sales customer service is outstanding. Device easy to set-up and use. Highly recommended.

Windsor, United Kingdom
, 3 hours ago

Pamela y.

Verified Customer

The life connect system was very easy set up and use! I just hope my parents use it! Thank you

North Newton, United Kingdom
, 4 hours ago

Daphne L.

Verified Customer

Very pleased with the service! Just received a new unit and pendant when installing pendant did not recognise the lifeline phone number rang there help line and this was soon sorted.

High Wycombe, United Kingdom
, 5 hours ago

Karen H.

Verified Customer

Extremely impressed with this service, from ordering through to delivery and setting up of equipment. Bought for my 89 year old father who has started to find some difficulty getting around his flat and has had a number of falls, but being stubborn insists on continuing to live his own life to the full in his wn familiar surroundings Set up of equipment was easy with clear instructions and helpful staff interaction during the testing stages. Although initial delays were encountered, which was a little disconcerting, but it was explained they were dealing with a large volume of calls, and were most apologetic. We added the fall detection service for peace of mind. Father rather likes that he gets a good morning check up every morning since installation, thus making sure that he is okay. I would reccomend installing a key safe thus allowing access to emergency services if the choosen listed contacts are uncontactable and it is necessary for emergency staff to gain access if necessary. Overall we are very satisfied.

Sutton Coldfield, United Kingdom
, 21 hours ago

Jean N.

Verified Customer

Great explanation of the service, very pleased.

United Kingdom
, 2 days ago

Anonymous

Verified Customer

Ordered my mum’s Lifeline Wednesday afternoon, it arrived Thursday morning and was installed and tested on the Saturday. Very easy for my mum to use. Everyone we have dealt with have been great and very helpful. It has certainly given me peace of mind.

Inverurie, United Kingdom
, 2 days ago

Ruby V.

Verified Customer

Excellent service, rapid solving of problem, very helpful

United Kingdom
, 3 days ago

Merle D.

Verified Customer

Am recently reconnected to a new box all seems to work well thankyou

Hull, United Kingdom
, 4 days ago

Anonymous

Verified Customer

From the moment I phoned LifeConnect24 I have been very well looked after - from initial enquiries (Miles was incredibly helpful and friendly) to receiving goods and follow up queries. All round outstanding service. Simple and speedy. Top marks. ⭐️⭐️⭐️⭐️⭐️

Omagh, United Kingdom
, 4 days ago

BESSIE H.

Verified Customer

Very swift dispatch of alarm. Professional and warm response team who were patient and reassuring with advice and procedures. Can highly recommend

Not found
, 4 days ago

Richard W.

Verified Customer

easy to purchase, easy set up as it was replacing like for like, set up calls answered quickly and politely, also not as expensive as the council lifeline it replaced.

Mansfield, United Kingdom
, 4 days ago

Bridget J.

Verified Customer

When I called for help with an alarm they were so helpful

Ely, United Kingdom
, 4 days ago

Dot

Verified Customer

I enquired about a lifeline and spoke to Darren who was extremely helpful and explained things to me without being patronising as I am 87, The lifeline arrived next day as promised. I have already accidentally caught my pendant but the staff were very understanding and helpful.Thank you Darren very much.

5 days ago

Alexandra G.

Verified Customer

Very pleased with the product

Bedford, United Kingdom
, 5 days ago

Matthew P.

Verified Customer

It's a very good equipment

Leicester, United Kingdom
, 5 days ago

Brian H.

Verified Customer

The alarm arrived the day after the order was placed. The setup was straightforward and the staff were extremely helpful when it came to testing. The alarm has not been in place long enough to comment on its efficacy.

Bangor, United Kingdom
, 5 days ago

Christine C.

Verified Customer

1 FEEL SAFE

United Kingdom
, 6 days ago

Anonymous

Verified Customer

Very pleased with this company. Have been with them for over 3 years.

United Kingdom
, 6 days ago

Anonymous

Verified Customer

Wonderful customer service. My 90 year old Dad's charger stopped working. I phoned on Sunday and a replacement was delivered 9.30 Tuesday morning.

Dagenham, United Kingdom
, 6 days ago
Two elderly people wearing their My Amie pendantsTwo elderly people wearing their My Amie pendants

Joining the Lifeline personal alarm service is quick and simple!

  1. Order Your Alarm

    Order your Lifeline Alarm on our website or over the phone and receive free next-day delivery.

  2. Connect Your Alarm

    Connect the alarm to the power & telephone socket before pressing the red button to test.

  3. Test Your Alarm

    Our UK-based Response Team will answer your test call and make sure everything is working perfectly.

  4. You're Ready To Go

    Your Lifeline Alarm is ready to use. If you need help, day or night, simply press your pendant.

Order today

How does the Lifeline Alarm service work?

With your Lifeline Alarm package, you will receive a Lifeline Vi Alarm base unit and a MyAmie Pendant. Once your alarm unit has been installed, you can choose to wear the MyAmie Pendant on an elasticated strap around your wrist, or around your neck like a necklace.

  1. Wear Your Pendant
  2. Call Help When Needed
  3. Response Team Assessment
  4. Action Taken
Find Out More
Elderly Lady wearing her personal alarmMan wearing his Lifeline VibbyLady pressing her MyAmie personal alarm to link with her Lifeline alarmMan wearing his MyAmie pendant

Wear Your Pendant

Wear your stylish pendant around your wrist, neck or on your keychain.

Man holding his MyAmie PendantMan pressing his fall detector personal alarmLady pressing her fall detectorMan pressing his Lifeline alarm

Call Help When Needed

If you feel unwell or suffer a fall, simply press the button on your pendant to raise the alarm.

A LifeConnect24 Customer Service team member

Response Team Assessment

Our UK-based Response Team will respond immediately to assess your situation, before taking the appropriate action.

Lady wearing her MyAmie personal alarm

Action Taken

If needed, the Response Team will call your emergency contacts and ask them to visit your home urgently. The emergency services will also be contacted by our Response Team if they are required.

  • INSTANT RESPONSE IN THE CLICK OF A BUTTON

    When you press the red button on your MyAmie Pendant, our Response Team will speak to you and arrange the assistance you need. They’ll call your emergency contacts and, if needed, the emergency services to come and help you.

    If paramedics are called, we will also pass on your general medical history, allergies and prescriptions so that you receive the best possible care.

    Compare Our Plans
  • TSA-ACCREDITED 24/7 RESPONSE TEAM

    Once you join the Lifeline Personal Alarm service, you will have access to our expert Response Team, who provide a platinum level of service. Our UK-based team will monitor your alarm 24/7 to ensure that you always have help available at the touch of a button.

    Our Response Team has been accredited by the Telecare Services Association. Day or night, they’ll be on hand to support you.

    Find Out More
  • RECOMMENDED BY HEALTHCARE PROFESSIONALS

    The Lifeline Alarm service comes highly recommended by carers, occupational therapists, nurses, and doctors throughout the UK. We welcome referrals from doctors and carers, as well as orders from family members and friends who wish to buy an alarm for their loved ones.

    If you wish to refer somebody for a personal alarm, please complete our referrals form and we’ll be in touch.

    Order Now

Help and Advice

At LifeConnect24 we want to promote every aspect of independent living in later life. Browse hundreds of articles on a range of interesting topics, from healthcare to hobbies and finance to fitness. Our expert writers publish new articles every week.