Update Your Details

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Alarm User's Details
The below fields that are marked with an asterisk are compulsory. Please fill in these fields with the alarm user's details. For the rest of the form, please only fill in the sections that have changed.
Title*
Name*
First Last
Address*
House Name or Number Street Name City County Country
Postcode*
Alarm User's Details
Please only fill in the sections that have changed.
Landline Number
Mobile Number
Landline Provider
Email Address
Key Safe

If you use a Key Safe at your property please provide the details below. These will be passed to the Emergency Services in the event of an emergency.

Don't worry if you do not have your Key Safe details yet, you can update us with these when you have them.
Do you have a Key Safe at your home?
- Yes
- No
We recommend a keysafe to allow for easy access to your property in case of an emergency. You can order a keysafe by calling us on 0800 999 0400 or clicking the button below: Keysafes
Key Safe Code
Key Safe Location
Additional Information

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Professional Carer's Details (if applicable)
Please only fill in the sections that have changed.
Carer's Name
First Last
Primary Contact No.
Care Provider
Hidden
Nurse attendance details (if applicable)
Carer Visiting Days (if applicable)
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Carer Visiting Times on Monday (if applicable)
Carer Visiting Times on Tuesday (if applicable)
Carer Visiting Times on Wednesday (if applicable)
Carer Visiting Times on Thursday (if applicable)
Carer Visiting Times on Friday (if applicable)
Carer Visiting Times on Saturday (if applicable)
Carer Visiting Times on Sunday (if applicable)

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Confirmation
Name of person filling out this form*
First Last
Date*
DD slash MM slash YYYY

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LifeConnect24 is rated Excellent

4.7 Average rating

7775 Reviews

Reviews.io

CLAIRE M.

Verified Customer

The alarm came the next day after I ordered it. It gave me piece of mind that I can stay in my home and be as independent as possible.I needed to purchase an alarm because at the weekend 25th November I had fallen over and couldn't get up.I had no means of contacting anyone.

Chester-le-Street, United Kingdom

, 1 day ago

Betty B.

Great service.

Forfar, United Kingdom

Nicky S.

The service from Life Connect is easy to access, friendly and helpful. The telephone contact is very clear and staff friendly. The device set up worked smoothly and was extremely easy to follow. Knowing my dad has the alarm and now wears the fall detector on his wrist is a great comfort and relief to us. Thank you to the staff at LifeConnect.

Ludlow, United Kingdom

Margaret P.

I am writing this review on behalf of my mother Margaret Preece. Delivery of upgraded unit was very fast & efficient. Easy to install and test.

United Kingdom

Anonymous

Always reassuring and patient withhelpful advice when needed.

Billingham, United Kingdom

Linda H.

Bought for my husband on recommendation from my sons friend. It was a very easy set up, but the router cable was too short for our purpose, no problem, just bought a longer cable and all fine. Very nice voices even when hubby presses button in error. Thank you 😊

, 2 days ago

Joan H.

very good had to call me acouple of times when I have caught thr button by miskake. can't fault them.

Plumstead, United Kingdom

Ann J.

My mum hasn't used it yet as in hospital

Nottingham, United Kingdom

Ivor W.

Outstanding customer service. Had a low battery alert on the base station, phoned customer support and after a quick analysis concluded a new unit was required. The replacement arrived via Royal Mail just 25 hours later on a Sunday.

Haverfordwest, United Kingdom

, 3 days ago

Rachel S.

We used life line for my uncle and now for my mum very pleased with the service

Darlington, United Kingdom

BcdefghiA g

, 4 days ago

Milcie A.

Adds to security. Helpful when you have to contact them.

4 days ago

Valerie A.

Very patient, friendly and helpful responders.

Bridgwater, United Kingdom

I’m so happy with this lifeline it gives use peace of mind if my mum should fall the alarm goes off without pressing it x

, 5 days ago

Danica P.

I love my new alarm thank you. It came the next day. Very quick. I had a bit of trouble but the team helped me it's working well. Danica

Bradford, United Kingdom

June H.

The was an update to latest unit.

Tenterden, United Kingdom

First pendant was faulty, but the 2nd delivers the following day worked fine. I've been impressed by the call centre staff - very professional & understanding. Thank you.

United States

Margaret M.

Very prompt service, phone contact excellent. Thank you.

Birmingham, United Kingdom

, 6 days ago

Peter H.

Easy to order and set up

Cheltenham, United Kingdom

Charles G.

Up to now the service has been excellent

Whitstable, United Kingdom

Update Your Details

Please only fill in the sections you would like updated.

Step 1 of 6

Alarm User's Details

Alarm User's Details

Key Safe

Your Emergency Contacts

Your Medical Details

Alarm User's Medical Information

Residents

Professional Carer's Details (if applicable)

Confirmation

CLAIRE M.

Betty B.

Nicky S.

Margaret P.

Anonymous

Linda H.

Joan H.

Ann J.

Ivor W.

Rachel S.

Anonymous

Milcie A.

Valerie A.

Anonymous

Danica P.

June H.

Anonymous

Margaret M.

Peter H.

Charles G.

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Update Your Details

Please only fill in the sections you would like updated.

Step 1 of 6

Alarm User's Details

Alarm User's Details

Key Safe

Your Emergency Contacts

Your Medical Details

Alarm User's Medical Information

Residents

Professional Carer's Details (if applicable)

Confirmation

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