Our life-saving personal alarm service provides peace of mind across the UK – for both our alarm users themselves and for their loved ones.

If you’re looking for more information about the Lifeline Alarm service, such as the pricing options or installation, please request a call back by completing our short form to the right. When completing the form, please ensure to include your local area code if you’re using a landline telephone number.

Once we receive your call back request, a member of our friendly team will be able to give you a ring as soon as possible. In the meantime, have a read of our in-depth personal alarm guide, which covers every aspect of our service.

With a personal alarm in your home, help is just one push of a button away, 24/7, 365 days a year.

Customer Service Opening Times

Our customer service team are available 24/7, except on certain bank holidays. Please call 0800 999 0400 or email

Response Team Opening Times

Our Response Team are available 24/7, 365 days a year. Simply press the button on your pendant, or the red button on your alarm’s base unit, and a member of the team will respond immediately.