If you as the alarm user, or the person you are ordering for, have a long-term illness or disability, then you do not have to pay VAT for this service. If you select yes for VAT exemption, no VAT will be added to your purchase price. You will need to complete a short VAT relief form which will be sent to you after your order. If you do not qualify for VAT exemption, please select no at checkout.
For further information on VAT Exemption please visit our blog. Alternatively, you can find out more on the HMRC website.