Lifeline Fall Detector Personal Alarm

From £13.75/month
£53.76 - £165.00
Save £50 by paying annually
  • Requires an analogue phoneline
  • 24/7 monitoring from our in-house UK-based Response Team
  • Fall detection
  • Easy to make an emergency call with a simple press
  • Simple and quick setup
  • Neck and wrist wearing option
  • 100m range
Please note: this alarm requires a traditional analogue landline and will not work with the UK-wide digital landline switchover, which is currently underway. We strongly recommend choosing a digital alarm instead, as this model should only be considered a short-term, last-resort option. It is suitable only if you have a traditional landline and no access to either mobile signal or an internet connection. If you have any questions or are unsure please give us a call on 0800 999 0400.
Choose your wearing position
£13.75/month
£165, was £215.04 /12 months Save £50 today
£17.92/month
£53.76 /3 months

Are you VAT exempt?

If you as the alarm user, or the person you are ordering for, have a long-term illness or disability, then you do not have to pay VAT for this service. If you select yes for VAT exemption, no VAT will be added to your purchase price. You will need to complete a short VAT relief form which will be sent to you after your order. If you do not qualify for VAT exemption, please select no at checkout.For further information on VAT Exemption please visit our blog. Alternatively, you can find out more on the HMRC website.

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Delivery

Order before 5pm Monday to Friday, Saturdays order by 12-noon and Sundays by 10am to receive your next day delivery. Your alarm can be setup within 24-hours of ordering.

Returns

An unwanted product can be returned for a refund within 30 days* of delivery as long as it’s still in its original, packaging. If an unwanted alarm is returned, all service charges will be refunded and all LifeConnect24 require is the set-up fee.

This returns policy for opened and unopened goods is in addition to your statutory rights and applies to purchases made, online or over the phone.

Fall Detection:

Fall alarm sensors and detectors on all devices use an algorithm to recognise the difference between ‘hard’ falls and other movements. They cannot guarantee to detect all falls because it depends on where and how the fall detection device is worn or located on the body, at the time of the fall. For this reason, if you have had a fall or need assistance you should still press the button on your device if you are able to.

Alarm call response time:

We endeavour to answer 97.5% of emergency alarm calls within 60 seconds, in alignment with our commitment with the TSA.

Network Requirements:

If you have an alarm device that relies on an unlocked SIM card, it will need a mobile signal to connect to us. If you are in a location that has no available mobile signal, then an alarm call cannot be made, you will not be able to speak with our Response Team, and our Response Team will not be able to know your location. This is the same as, for example, when you try to make a phone call from a mobile phone when you have no signal – it cannot connect.

Please note that whilst our SIM devices, such as GPS pendants and Personal Alarm products, will work with weaker mobile signals, a 4G signal is recommended for faster connections to our Response Team.

Lifeline Fall Detector Alarm from LifeConnect24

Important Information

This alarm is only a short-term, last-resort option where your home has neither a mobile signal nor an internet connection, and you have a traditional landline phone. As this alarm is not compatible with the UK’s landline-to-digital switchover, and will need upgrading when your home and phone line is switched.

If you’re unsure or have any questions, please give us a call - we can check your signal and help you choose the right alarm for you.

How It Works

Your Lifeline Fall Detector activates automatically when it detects a fall. The pendant vibrates and a light will turn on to let you know the alert has been sent. Our in-house Response Team answer the alert, assessing the situation by speaking to you through your alarm base unit’s built-in loudspeaker.

Emergency contacts are informed that your alarm has been activated, and help is required. If you need medical attention or your chosen contacts cannot be reached, our Response Team will call the emergency services.

Your Fall Detector Alarm can also be activated manually by pressing the button on your pendant or alarm base unit.

Reassurance at Home and in the Garden

Your fall detector pendant will continue to work up to 100m away from the alarm base unit. The pendant is lightweight, waterproof, and can be worn on your wrist or around your neck.

LifeConnect24 provides a vital lifeline

Thousands trust us to support their independence, and we work hard every day to provide peace of mind to you and your loved ones

Trustpilot

Free next day delivery

Order before 5pm to receive your order next day. Your alarm can be setup within 24-hours of ordering.

Money back guarantee

We believe in our LifeConnect24 alarms. If you change your mind, we offer a 30-day money back guarantee2.

24/7 customer service

Our team are always available to answer your questions, supporting customers and their loved ones alike.

Lifetime guarantee

We deliver real value without compromising on quality. All our plans come with our lifetime warranty.