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Merle D.
Verified CustomerAm recently reconnected to a new box all seems to work well thankyou
Hull, United Kingdom, 14 hours ago -
Anonymous
Verified CustomerFrom the moment I phoned LifeConnect24 I have been very well looked after - from initial enquiries (Miles was incredibly helpful and friendly) to receiving goods and follow up queries. All round outstanding service. Simple and speedy. Top marks. ⭐️⭐️⭐️⭐️⭐️
Omagh, United Kingdom, 16 hours ago -
BESSIE H.
Verified CustomerVery swift dispatch of alarm. Professional and warm response team who were patient and reassuring with advice and procedures. Can highly recommend
Not found, 18 hours ago -
Richard W.
Verified Customereasy to purchase, easy set up as it was replacing like for like, set up calls answered quickly and politely, also not as expensive as the council lifeline it replaced.
Mansfield, United Kingdom, 19 hours ago -
Bridget J.
Verified CustomerWhen I called for help with an alarm they were so helpful
Ely, United Kingdom, 19 hours ago -
Dot
Verified CustomerI enquired about a lifeline and spoke to Darren who was extremely helpful and explained things to me without being patronising as I am 87, The lifeline arrived next day as promised. I have already accidentally caught my pendant but the staff were very understanding and helpful.Thank you Darren very much.
1 day ago -
Alexandra G.
Verified CustomerVery pleased with the product
Bedford, United Kingdom, 1 day ago -
Matthew P.
Verified CustomerIt's a very good equipment
Leicester, United Kingdom, 1 day ago -
Brian H.
Verified CustomerThe alarm arrived the day after the order was placed. The setup was straightforward and the staff were extremely helpful when it came to testing. The alarm has not been in place long enough to comment on its efficacy.
Bangor, United Kingdom, 1 day ago -
Christine C.
Verified Customer1 FEEL SAFE
United Kingdom, 2 days ago -
Anonymous
Verified CustomerVery pleased with this company. Have been with them for over 3 years.
United Kingdom, 2 days ago -
Anonymous
Verified CustomerWonderful customer service. My 90 year old Dad's charger stopped working. I phoned on Sunday and a replacement was delivered 9.30 Tuesday morning.
Dagenham, United Kingdom, 2 days ago -
Anonymous
Verified CustomerAs a new customer I have been welcomed with great customer service, kindness and patience. The staff are warm friendly and extremely attentive and helpful and i would highly recommend this company…..I am partially sighted so the aforementioned qualities are so important to me and I feel much more confident going about my daily routine.
Maesteg, United Kingdom, 2 days ago -
Anonymous
Verified CustomerWe originally spoke to Jos who was excellent. He explained everything so we all understood how things worked. A very funny man who made us feel very sure we had all the information we required. I also phoned again to test the alarm and once again an excellent customer service.
Newbury, United Kingdom, 2 days ago -
Sheila
Verified CustomerJos was very helpful pleasant and polite when we phoned, explained it all perfectly.
2 days ago -
Joy G.
Verified CustomerI am glad I had it in my home it has made me feel a lot safer
Hayes, United Kingdom, 2 days ago -
Judith O.
Verified CustomerFRIENDLY PATIENT AND EFFICIENT
Ipswich, United Kingdom, 3 days ago -
John C.
Verified CustomerIt's early days yet but I have no problems and service has been very good.
Cambridge, United Kingdom, 5 days ago -
Tony C.
Verified CustomerInstallation was straighhtforward. Excellent support was given when I discovered that the pendant wasn't working.
Camborne, United Kingdom, 5 days ago -
ANN C.
Verified CustomerIt has given her peace ofmind
Seattle, United States, 5 days ago
Simple & Affordable Pricing
- Plug & Play Lifeline Vi Alarm
- Waterproof MyAmie Pendant
- 100m Alert Range
- Neck & Wrist Strap
- 24/7 Monitoring
- Plug & Play Lifeline Vi Alarm
- Waterproof Fall Detector
- Fall Detection Service
- Neck & Wrist Options
- 24/7 Monitoring
Alarm
- Rapid Connection Technology
- Plug-in Anywhere Digital Alarm
- 600m Alert Range
- Fall Detection Compatible
- 24/7 Monitoring
Who Is The Lifeline Alarm Service For?
At Risk of A Fall
The alarm is ideal for people of any age who suffer from a medical condition or disability. It’s particularly helpful for those who are at risk of a fall and those with heart problems, arthritis, high blood pressure, and osteoporosis.
Medical Conditions
People with a long-term medical condition will also qualify for VAT Exemption on our Lifeline Alarm. Our service is available to people across the United Kingdom. Please visit LifeConnect24 IE if you are in the Republic of Ireland.
Elderly, Frail & Disabled
The Lifeline Alarm Service has been designed specifically for elderly, frail, and disabled people in the UK. It aims to give people the reassurance and confidence they need to live safely and independently in their own homes.
What Our Customers Say About Us
"I was first struck by the immediate polite voice at the end of the line. The whole experience was easy and systematic and my mum now has the support she needs."
Mrs Sarah Smith
"They promised next day delivery and that’s what happened. The alarm means my son knows that I am safe, which makes me feel a lot more settled. Thank you for a brilliant service."
Mr Joe Doherty
"LifeConnect24's staff are welcoming and friendly over the phone. They understand that the person on the other end may be an older person who may struggle with technology."
Ms Joan Wood
"Fast delivery ready for my return from hospital. Easy to set up and wear, plus it give me and my family peace of mind that I am safe. I recommend Lifeline very highly to all."
Mr Thom Vincent
"Everything was well packaged and arrived safely. In fact, this morning, after 24 hours at home, my mum had a fall and has to use the alarm, so I know it works brilliantly."
Mrs Katherine Todd
Lifeline Case Study
Mr Peter Johnson
"Since his personal alarm was installed, Peter’s self-confidence has been given a real boost. Now he feels safer than ever in his home. Peter says..."
Joining the Lifeline personal alarm service is quick and simple!
Order Your Alarm
Order your Lifeline Alarm on our website or over the phone and receive free next-day delivery.
Connect Your Alarm
Connect the alarm to the power & telephone socket before pressing the red button to test.
Test Your Alarm
Our UK-based Response Team will answer your test call and make sure everything is working perfectly.
You're Ready To Go
Your Lifeline Alarm is ready to use. If you need help, day or night, simply press your pendant.
How does the Lifeline Alarm service work?
With your Lifeline Alarm package, you will receive a Lifeline Vi Alarm base unit and a MyAmie Pendant. Once your alarm unit has been installed, you can choose to wear the MyAmie Pendant on an elasticated strap around your wrist, or around your neck like a necklace.
Step 1 - Wear Your Pendant
Wear your stylish pendant around your wrist, neck or on your keychain.
Step 2 - Call Help When Needed
If you feel unwell or suffer a fall, simply press the button on your pendant to raise the alarm.
Step 3 - Response Team Assessment
Our UK-based Response Team will respond immediately to assess your situation, before taking the appropriate action.
Step 4 - Action Taken
If needed, the Response Team will call your emergency contacts and ask them to visit your home urgently. The emergency services will also be contacted by our Response Team if they are required.
Using Your Pendant
Your pendant can be worn at all times, including in the bath or shower, as it is waterproof. Your pendant will also work outside in the garden, as it has a range of up to 100 metres.
Instant Response In The Click Of A Button
When you press the red button on your MyAmie Pendant, our Response Team will speak to you and arrange the assistance you need. They’ll call your emergency contacts and, if needed, the emergency services to come and help you.
If paramedics are called, we will also pass on your general medical history, allergies and prescriptions so that you receive the best possible care.
TSA-Accredited 24/7 Response Team
Once you join the Lifeline Personal Alarm service, you will have access to our expert Response Team, who provide a platinum level of service. Our UK-based team will monitor your alarm 24/7 to ensure that you always have help available at the touch of a button.
Our Response Team has been accredited by the Telecare Services Association. Day or night, they’ll be on hand to support you.
Recommended By Healthcare Professionals
The Lifeline Alarm service comes highly recommended by carers, occupational therapists, nurses, and doctors throughout the UK. We welcome referrals from doctors and carers, as well as orders from family members and friends who wish to buy an alarm for their loved ones.
If you wish to refer somebody for a personal alarm, please complete our referrals form and we’ll be in touch.
Simple & Affordable Pricing
Alarm